Categories: Articles

Numeric UPS Launches 24×7 Digitalized Customer Excellence Centre

Numeric UPS, a leading manufacturer of power backup solutions, introduces its 24×7 digitalized Customer Excellence Centre, as a commitment towards meeting the demands of the ever-evolving landscape of technology and digitalization. The Customer Excellence Centre is an extension of Numeric’s SWAT promise of – WE HAVE YOU COVERED, symbolizing their pledge to ensure comprehensive fulfilment of consumers requirements by offering holistic, end-to-end solutions.

Satpal Singh, CEO, Numeric UPS

The launch of the 24×7 Call Centre located in Chennai marks a key initiative to fortify the customer experience and support framework. Numeric UPS is actively focused on amplifying its digital infrastructure to align with the evolving needs of a connected world. Incorporating advanced technologies such as Virtual Remote Assistant (VRA) and Remote Monitoring reflects Numerics proactive stance towards real-time support and system optimisation, ensuring uninterrupted business continuity for its customers.

In addition to preventing costly downtime, the Customer Excellence Centre ensures the uninterrupted operation of mission-critical systems. Numeric acknowledges the significance of applications and the potential business impact of downtime on critical segments like healthcare, infrastructure, and data centres, where uninterrupted operations are paramount.

Satpal Singh, CEO, Numeric UPS said, “The Customer Excellence Centre is a testament to our commitment towards innovation and customer-centricity. In an era, where technology plays a pivotal role in providing a seamless customer experience, we aim to shape a resilient and proactive 24×7 support ecosystem for all our customers by ensuring swift resolutions and comprehensive real-time assistance.

Numeric invites its customers and partners to learn more about the technologically enabled support services available through the Customer Excellence Centre. For inquiries or assistance, please connect at 0484-3103266 or 0484-4723266

.

About Numeric UPS

Numeric is the leading manufacturer that offers sustainable power backup solutions to users all over the globe with 2 world-class manufacturing units. With an experience of more than 35 years, the brand has succeeded in building a credible clientele base spread across different domains. Numeric is a GLOCAL company, i.e., the combination of global expertise with deep local market knowledge. The clean energy solutions are certified by ISO 9001:2015, ISO 14001:2015 and SA 8000:2008 OHSAS 18001:2007. Numeric also has the widest service network in the industry, with more than 250 direct service centres and over 900+ technically proficient engineers; Numeric has the widest service network in the industry.

For more information please visit www.numericups.com.

Paras

Recent Posts

Salesforce Brings The First Edition of Agentforce World Tour To Delhi

Salesforce, the worlds #1 CRM, powered by AI technology and capabilities, today hosted India's first…

3 hours ago

Metropolis Healthcare unveils Key Findings from Molecular Genomics Study in honour of Lung Cancer Awareness Month

Lung cancer remains one of the most prevalent and deadly cancers globally, with approximately 2.2…

3 hours ago

Sachidanand Upadhyay: A Visionary Leader Dedicated to Building Better Tomorrow

At Lord's Mark Industries Limited, led by Sachidanand Upadhyay, we are committed to fostering positive…

4 hours ago

HDFC Life Launches ‘The Missing Beat – Second Chance’

After the success of the first phase of 'The Missing Beat', a campaign aimed at…

4 hours ago

Raghu Vamsi Aerospace Group Lays Foundation Stone to Build New Facility in Hyderabad with the Investment of Rs.300 Crore

Laid the foundation stone by Shri D. Sridhar Babu, Minister of IT, Electronics, Communications, Industries…

4 hours ago

Global Recognition for Chitkara University in Times Higher Education Interdisciplinary Science Rankings 2025

Chitkara University has earned a prominent place on the global academic stage, ranking 161st in…

4 hours ago