In order to provide physical and mental health support services to the people of Faridabad, District Administration Faridabad has launched a dedicated Tele-consultation Helpline ‘JIVISHA’
- F’bad Administration and JC Bose University launched ‘JIVISHA’ helpline for Physical and Mental Health Support
- Chandigarh, 26 May – In order to provide physical and mental health support services to the people of Faridabad, District Administration Faridabad has launched a dedicated Tele-consultation Helpline ‘JIVISHA’ manned by trained professionals during Covid-19 Pandemic. The helpline mechanism is backed by J.C. Bose University of Science and Technology, YMCA, Faridabad. Also, the helpline mechanism is being facilitated by ePsyClinic, an online platform enabled with text, audio and video chat facility with psychiatrists or psychologists.
- After the success of Oxygen Re-filling Management System Faridabad, this is the second collaborative initiative between JC Bose University and District Administration Faridabad which has been launched. Dr. Rashmi Chawla from Department of Electronics Engineering of J.C. Bose University is the nodal officer in the project and it is being coordinated by the Chairperson of the Department Prof. Neelam Turk along-with Ms. Manju Kumari and student volunteers. YMCA MOB – the Alumni Association is also supporting the initiative with its resources.
- The Vice Chancellor Prof. Dinesh Kumar applauded the efforts to support another meaningful initiative with District Administration, and said that being a leading Technical University of State; it is our duty to provide technical solutions and support services to society and administration. The uncertain situation prevailing in the wake of Pandemic has caused widespread concern, fear, stress and depression among people, especially youth about their future. Keeping in view of this, there is an urgent need to address the mental health issues of people in order to build a healthy society. The University is already conducting counseling sessions for students on mental health issues, he added.
- Deputy Commissioner Yashpal said that the negative effects of the pandemic have been seen on physical health as well as mental health and urged the people to take benefit of the helpline services for their physical and mental health issues.
- Detailing about the initiative, SDM Ballabgarh Ms. Aprajita said that the pandemic has underlined the need for inter-sectoral coordination and collaboration among all key stakeholders to combat major public health issues. The Administration has started a Tele-consultation Helpline with toll free number 18008911008 (Physical Support) and 01141219298 (Mental Health) to provide support services for physical and mental health to the people of Faridabad. To avail the facility, the persons have to provide voter ID details on the helpline number. The helpline is aided by trained professionals including experienced Psychiatrist and Psychologist consultants from Indian Medical Association. Also, the helpline mechanism is backed with ePsyClinic which is a free 24×7 online Mental Well-being and Health Care Clinic, she added.
- While elaborating about the objective behind the initiative, Ms. Aprajita said that the pandemic and lock-down has touched the lives of all and is a major source of stress to the general public including the highly mobile youth who are confined in homes, the middle aged, the elderly, vulnerable women and children who are more at risk, the law enforcement personnel and the Health care workers. This long-term exposure to mental trauma may result in triggering of psychological issues such as Post-Traumatic Stress Disorder (PTSD), depression, psychological distress and anxiety. In such a scenario, there is a need to address the mental health needs of the society.
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