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**Consumer Commission Orders PSPCL to Pay ₹23,000 Compensation for Delay in Replacing Defective Meter in Jalandhar** The District Consumer Disputes Redressal Commission in Jalandhar has directed the Punjab State Power Corporation Limited (PSPCL) to pay ₹23,000 as compensation to a consumer for failing to replace a defective electricity meter within a reasonable time. The commission held that the delay caused undue hardship and inconvenience to the complainant. According to the complaint filed by a Jalandhar resident, the electricity meter installed at his premises developed a technical fault, leading to irregular readings and billing issues. The consumer approached PSPCL officials multiple times requesting replacement of the defective meter. However, despite repeated complaints, the issue was not resolved promptly, resulting in continued inconvenience and alleged mental harassment. The complainant stated that the delay extended for several months, during which inaccurate billing and uncertainty regarding electricity consumption persisted. He eventually approached the consumer commission seeking relief, compensation, and correction of the service lapse by the power utility. After reviewing the evidence and hearing both sides, the District Consumer Commission observed that PSPCL had failed to act within a reasonable timeframe to address a genuine service complaint. The commission noted that timely replacement of a defective meter is a basic responsibility of the electricity provider and its failure amounted to deficiency in service. In its order, the commission directed PSPCL to pay ₹23,000 as compensation to the complainant for the inconvenience and mental agony caused due to the delay. The body also emphasized that public utility services are expected to function efficiently and respond promptly to consumer grievances. PSPCL’s response to the ruling was not immediately available at the time of reporting. However, officials may consider further legal options as per procedure. The order highlights the role of consumer forums in ensuring accountability among service providers and reinforcing consumer rights. It also serves as a reminder for utility companies to address technical faults and complaints in a timely manner to avoid legal and financial consequences. The case underscores the importance of responsive service delivery in essential public utilities like electricity distribution.
June 15, 2026June 15, 2026by In BreakingCrime NewsPunjab

Minor Boy Apprehended in Hoshiarpur in Alleged Sexual Assault and Blackmail Case

A minor boy has been apprehended in Hoshiarpur district of Punjab in connection with an alleged case of sexual assault and blackmail involving a teenage girl, police officials said on Sunday. The case has triggered concern in the local area, with authorities launching a detailed investigation into the matter. According to preliminary information shared by...